Support and FAQs

Information on website, help faqs and other topics.

SEARCHING FOR PRODUCTS

We carry over 200 brands and 5,000 products.  If you are unable to find certain items, please set your CAR, MAKE, and MODEL on the vehicle selection tool first.  Then browse by category, brand or using the search bar.  With so many different products on the market, we try our best to list the most popular brands and items available.  If you are still unable to find what you are looking for, contact us and we would be happy to assist you.

WHEEL, TIRE AND OTHER SPECIAL ORDERS

To provide our customers the best possible price and availibility, we ask you contact us directly for any orders regarding wheels, tires or special order items.  These products are viewable on our website but are set to "contact us" when trying to add to cart.  This means we do carry them but requires more specialized information.

ORDER PROCESSING & FREE SHIPPING:

Online orders can take up to 2 to 3 business days to process.  Orders placed over the weekend (Saturday & Sunday) will be processed the following business day.  "Free Shipping" is defined as any item or order (non special order items) equaling or adding up to $100 or more.  Orders eligible for free shipping will be sent using standard ground shipping.  Visit our Terms and Conditions for more information on returns and refunds.

HOW TO CHECK STATUS ON ONLINE ORDERS

Online order status can be checked through "My Account" under "Order Tracking" on the bottom of the page.