Terms and Conditions

For information on returns, special orders and other policies.

Standard Return Policy

Refunds are only accepted within 5 days from recieving the item.  Electronic and Special order items are non-refundable.  You can view our full return policy here.

Special Orders

We require a minimum of a 50% non-refundable deposit before we order any special order parts.  Special orders are not eligible for refunds.  

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Speedelement.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.  Speedelement.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.  All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment.  We may require additional verifications or information before accepting any order.  It is the buyer's responsibility to confirm that products and items ordered through our site is correct for their application.

Customer Information

Any customer information including any email addresses received by Speed Element will only be used in connection with your order, and will not be sold, or transferred to any third party. Periodically, Speed Element may wish to communicate with customers via email or electronic newsletter, if for any reason you do not wish to receive email communications from Speed Element, then you may send an email to sales@speedelement.com  with "remove from email list" in the subject, and you will not receive any further email communications from us.  Full privacy policy can be viewed here.

Security

Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.

SOME PRODUCTS SUBJECT TO OFF-ROAD USE ONLY

Please check and verify with your local regulations.

VEHICLE STORAGE (local customers):

Vehicles must be picked up within 7 business days after work order and service has been completed.  Vehicles left after the 7 day grace period will be subject to a $50/day storage fee.